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Introduction to Team Feature

Updated over 2 weeks ago

Team is our powerful solution designed for organizations and businesses that want to manage multiple meeting.ai accounts under a single, centralized billing and management system. Whether you're a small startup or a large enterprise, Team streamlines how your organization uses meeting.ai while providing administrators with comprehensive control.

What is Team?

Team allows organizations to:

  • Purchase and manage multiple meeting.ai seats under one account

  • Centralize billing with a single payment method

  • Control credit allocation and usage across team members

  • Manage team member access and permissions

  • Ensure seamless meeting experiences for all team members

Key Benefits

For Administrators

  • Centralized Billing: One invoice, one payment method for all team members

  • Uniform Subscriptions: All team members receive the same subscription package

  • Credit Management: Purchase, allocate, and transfer credits between team members

  • Member Control: Invite new members and manage access permissions

  • Usage Visibility: Monitor credit usage and meeting activity across your organization

For Team Members

  • Seamless Experience: No individual billing or payment concerns

  • Automatic Credit Access: When enabled by admins, get additional credits instantly when needed

  • Shared Resources: Access to team-wide credit pool managed by your administrator

  • Uninterrupted Meetings: Continue meetings without worrying about individual credit limits

How Teams Work

Account Types

Meeting.ai offers two account types:

  • Personal Account: The default type for Meeting.ai users. All accounts who registered to Meeting.ai without team invitation - and have not converted yet to Team Account - are considered Personal Account. Includes personal billing and credit management.

  • Team Account: Accounts that belong to an organization with centralized billing and credit management.

Important: Account Conversion

When you create or join a team, your Personal Account permanently converts to a Team Account. This conversion:

  • Is irreversible - you cannot return to a Personal Account

  • Transfers all your existing meetings to the team structure

  • Requires cancellation of any existing personal subscription

  • Preserves your existing credits

Team Structure

Each team consists of:

  • Team Admin(s): Manage billing, members, and team settings

  • Team Members: Use meeting.ai under the team's subscription and policies

  • Minimum Size: Teams require at least 2 seats

Getting Started

Creating a Team

  1. Access the web application (team creation is not available on mobile)

  2. Navigate to Team settings from your Personal Account

  3. Set up your team name and configuration

  4. Select your subscription package

  5. Add billing information

  6. Start inviting team members

Joining a Team

  1. Receive an invitation email from a team administrator

  2. Review the permanent conversion notice

  3. Cancel any existing personal subscription (if applicable)

  4. Accept the invitation to join the team

  5. Begin using meeting.ai as a team member

Platform Availability

  • Web Application: Full team management features including creation, billing, member management, and all administrative functions

  • Mobile Applications: Meeting functionality only - team management must be done via web

Important Considerations

Before creating or joining a team, please note:

  • The conversion from Personal to Team Account is permanent

  • Team members cannot leave a team voluntarily - only admins can suspend access

  • All meeting data becomes part of the team's organizational data

  • If you leave your organization, you'll need a new email address to create a personal account

Next Steps

Ready to get your team started? Check out these helpful guides:

  • [Creating Your First Team]

  • [Managing Team Members]

  • [Understanding Team Billing]

  • [Permanent Conversion from Personal to Team Account]

For additional questions, please refer to our [Teams FAQ] or contact our support team.


Note: Teams functionality is designed for organizations that need centralized management and billing. If you're an individual user, a Personal Account may better suit your needs.

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